Welcome to the Healthcare Assurance Compliance Training course!

This training has been designed to help you understand what’s required during a healthcare compliance audit and how to make sure your agency files are ready.

Whether you’re in compliance, recruitment, or admin support, this course will guide you through the key audit criteria, documentation best practices, and common pitfalls to avoid.

By the end of the course, you’ll feel confident preparing for any audit—and know exactly how to meet Neuven’s standards.

Course Content

Module 1: Introduction to the Course
Welcome to the Course
About Neuven Consult
Course Objectives & Housekeeping
Module 2: Auditing Basics
What is an Audit?
Audit Process Overview
Audit Terms Explained (Critical, Major, Minor)
Module 3: Core Audit Criteria
Consent to Audit
Identity Verification
Right to Work (Eligibility to Work)
DBS and Update Service
Professional Registration (PIN Checks)
Employment History Verification
Reference Checks
Language Competency
Occupational Health (Fitness to Work)
Mandatory Training Verification
Module 4: Regulatory & Legal
Working Time Regulations
IR35 Compliance
Agency Worker Regulations (AWR)
Key Information Document (KID)